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Asking customer service-related questions is generally offtopic unless there is a connection to the software development process. Taking your examples one by one: How do I get my Facebook deve...
Answer
#2: Post edited
by
Alexei
·
2021-07-05T03:55:54Z (almost 3 years ago)
Clarified the ontopic for feature
- Asking customer service-related questions is generally offtopic unless there is a connection to the software development process. Taking your examples one by one:
- - **How do I get my Facebook developer account confirmation code?** - service-related if it is about manually (through human action) activating the Facebook developer account. If let's say this is done through an application than it is on-topic.
- - **Will Apple approve my app, and under what conditions?** - policy-related, offtopic. However, if you are asking about an approval result that is linked to a setting or permission used in application development, I would say it is on-topic.
- - **Where can I download the developer kit?** - development-related, on-topic. However, we appreciate more focused questions that also show some effort. Example: download a certain version, but an error shows when using a certain function call.
- **When will [some new feature] be released?** - development-related, on-topic.- - **Why is [some service] not (working / taking my login / giving me API credentials)?** - development-related, on-topic. Try to include the minimum required information to help to reproduce the issue.
- Asking customer service-related questions is generally offtopic unless there is a connection to the software development process. Taking your examples one by one:
- - **How do I get my Facebook developer account confirmation code?** - service-related if it is about manually (through human action) activating the Facebook developer account. If let's say this is done through an application than it is on-topic.
- - **Will Apple approve my app, and under what conditions?** - policy-related, offtopic. However, if you are asking about an approval result that is linked to a setting or permission used in application development, I would say it is on-topic.
- - **Where can I download the developer kit?** - development-related, on-topic. However, we appreciate more focused questions that also show some effort. Example: download a certain version, but an error shows when using a certain function call.
- - **When will [some new feature] be released?** - generally off-topic, unless it is related to a development framework or library feature.
- - **Why is [some service] not (working / taking my login / giving me API credentials)?** - development-related, on-topic. Try to include the minimum required information to help to reproduce the issue.
#1: Initial revision
by
Alexei
·
2021-07-04T11:37:04Z (almost 3 years ago)
Asking customer service-related questions is generally offtopic unless there is a connection to the software development process. Taking your examples one by one: - **How do I get my Facebook developer account confirmation code?** - service-related if it is about manually (through human action) activating the Facebook developer account. If let's say this is done through an application than it is on-topic. - **Will Apple approve my app, and under what conditions?** - policy-related, offtopic. However, if you are asking about an approval result that is linked to a setting or permission used in application development, I would say it is on-topic. - **Where can I download the developer kit?** - development-related, on-topic. However, we appreciate more focused questions that also show some effort. Example: download a certain version, but an error shows when using a certain function call. - **When will [some new feature] be released?** - development-related, on-topic. - **Why is [some service] not (working / taking my login / giving me API credentials)?** - development-related, on-topic. Try to include the minimum required information to help to reproduce the issue.