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Comments on Suggestions for improving the UI regarding comments

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Suggestions for improving the UI regarding comments

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See this picture

Expanded comment thread

How do you answer in that thread? Hmm, there are two buttons. One says "show more". I click on that and the thread collapse. Is that "more"?

Collapsed thread

Ok, so I click on the thread again to get back to the first picture. There's one more button to try. "Start new comment thread". Weird phrasing, but that's the only option. And it opens up a box where I can write a comment, so it has to be it. Wait what? It DID start a new thread? Ah, I see, I should have ignored both buttons and instead clicked on "show thread" on the top. Ah, finally.

What I'm trying to say here is that this is a bit confusing for a new user. It's quite easy to learn, but it's not intuitive.

Here is a proposal:

  • Just as it is now, underneath the post it should be a list of threads.
  • When clicking on a thread, the other thread titles should NOT disappear. As long as it's less than 5-6 threads, this should not be a problem.

Right now, when you click on show more, you come to a new page where the post and parent are in expandable fields on top. I LOVE that feature. But I think it could be improved. Btw, this is what I'm talking about:

Comment page header

So to continue my proposal:

  • Have those "Parent" and "Post" buttons on the main page too. Or simply don't have separate pages. When you click on a thread, an animation could collapse those two, giving a very clear indicator of what's going on.

I'm saying this from the perspective of a desktop user. I have no idea if this is doable or a good idea on mobile.

discussion feature-request comments
posted over 2 years ago
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klutt‭
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3 comment threads

Additional problems when starting a new thread (1 comment)
Comment upvotes and content should be shown by default (1 comment)
Comment improvements are planned (3 comments)
Comment improvements are planned
Monica Cellio‭ wrote over 2 years ago
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Thanks for this feedback, and I'm sorry for the confusion with the buttons. I guess them being outside the bounding box for the thread isn't clear enough because they're also pretty close to that box. We are planning to make improvements to comments, including being able to fully expand a thread in-page so you don't have to navigate away if you don't want to. (It'll likely be a two-step process, showing the first 5 and then a "show all" button or something, so that if there are 87 comments you don't have to see them all in-page.) We also want to make it possible to interact with the thread from that in-page expansion, including adding a new comment. This is on the roadmap but it's not all designed yet.

LAFK‭ wrote over 1 year ago · edited over 1 year ago
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Hiya there! Not rushing, no pressure, just wondering is there a way to see a status for such plans? So I don't need to ask anybody for "how is this going"? I like both! The original request about easier replying, parent/post, or a single page was something I came to post myself. Or perhaps I should ask a separate meta question? EDIT: Parent/post is done, just in case this is not clear.

Monica Cellio‭ wrote over 1 year ago · edited over 1 year ago
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Hello! A while back somebody got most of the way to "expand in page" working, ran into some problems, and never got back to it. We still want this, but I think at this point we need to start again and break the work into smaller pieces. We tried to do too much all at once. I'm checking with our devs; thanks for asking about this.