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Comments on Suggestions for improving the UI regarding comments

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Suggestions for improving the UI regarding comments

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See this picture

Expanded comment thread

How do you answer in that thread? Hmm, there are two buttons. One says "show more". I click on that and the thread collapse. Is that "more"?

Collapsed thread

Ok, so I click on the thread again to get back to the first picture. There's one more button to try. "Start new comment thread". Weird phrasing, but that's the only option. And it opens up a box where I can write a comment, so it has to be it. Wait what? It DID start a new thread? Ah, I see, I should have ignored both buttons and instead clicked on "show thread" on the top. Ah, finally.

What I'm trying to say here is that this is a bit confusing for a new user. It's quite easy to learn, but it's not intuitive.

Here is a proposal:

  • Just as it is now, underneath the post it should be a list of threads.
  • When clicking on a thread, the other thread titles should NOT disappear. As long as it's less than 5-6 threads, this should not be a problem.

Right now, when you click on show more, you come to a new page where the post and parent are in expandable fields on top. I LOVE that feature. But I think it could be improved. Btw, this is what I'm talking about:

Comment page header

So to continue my proposal:

  • Have those "Parent" and "Post" buttons on the main page too. Or simply don't have separate pages. When you click on a thread, an animation could collapse those two, giving a very clear indicator of what's going on.

I'm saying this from the perspective of a desktop user. I have no idea if this is doable or a good idea on mobile.

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3 comment threads

Additional problems when starting a new thread (1 comment)
Comment upvotes and content should be shown by default (1 comment)
Comment improvements are planned (3 comments)
Additional problems when starting a new thread
Karl Knechtel‭ wrote over 1 year ago

When other threads are already expanded and you click "start a new comment thread", you might have to scroll quite some distance to the actual comment submission form. There's a good chance it isn't even on screen at that point, meaning you don't get immediate visual confirmation. The form should appear above existing comment threads (including collapsed ones) instead. It should also have an explicit Cancel button. It's not at all intuitive that the way to dismiss the form is to click "Start new comment thread" again.